Cookie Policy

Clear, transparent use of cookies and similar technologies

Effective date: 11 October 2026 | Version 1.0

This Cookie Policy explains how FAB COMM ("FAB COMM", "we", "us" or "our") uses cookies, local storage, pixels, tags and similar technologies when you visit or use our website, online booking pages, customer portals or other web-based services that link to this Policy (collectively, the "Website"). It also explains the choices available to you.

This Policy should be read together with the FAB COMM Privacy Policy and Terms of Service. Where information collected through cookies or similar technologies identifies or can reasonably be linked to an individual, we handle that information in accordance with our Privacy Policy and applicable data-protection law.

Cookie Choices at a Glance

Category

Default approach

Strictly necessary

Security, session continuity, order flow, network management and remembering privacy choices.

Required for core Website functions; normally cannot be switched off through our consent tool.

Functional / preferences

Remember language, display, location or other optional preferences.

Used only when enabled; may be controlled through Cookie Settings where available.

Analytics / performance

Understand visits, errors and performance so we can improve the Website.

If used, activated in accordance with applicable consent requirements.

Advertising / marketing

Measure campaigns, limit ads or support remarketing.

Not activated unless FAB COMM enables such tools and any required consent has been obtained.

1. Scope of This Policy

This Policy applies to cookies and similar technologies used on FAB COMM web properties that expressly link to it. It does not automatically apply to third-party websites, applications or services that you may access through external links. Those parties may use their own technologies under their own privacy and cookie notices.

If FAB COMM later launches a mobile application, the app may use software development kits (SDKs), device identifiers or similar technologies. We will provide appropriate disclosures for those technologies through the app or an updated version of this Policy.

2. What Are Cookies and Similar Technologies?

Cookies are small text files or data elements that a website stores on or reads from your browser or device. Cookies can help a website keep a session active, remember preferences, protect forms, prevent fraud, understand performance, or measure the effectiveness of communications.

Similar technologies include local storage, session storage, pixels, web beacons, tags, scripts and device or browser identifiers. These technologies may perform functions similar to cookies even though they are technically different.

Cookies do not by themselves give FAB COMM unrestricted access to files stored on your device. The information available depends on the cookie or technology, your browser settings, and the service that placed it.

3. Our Privacy and Consent Approach

FAB COMM follows a data-minimisation approach: we aim to use only the data reasonably needed for the stated purpose, limit unnecessary tracking, and provide clear information about optional technologies.

Strictly necessary technologies may operate because they are needed to provide, secure or maintain the Website or a service you request.

Where FAB COMM relies on consent for a non-essential cookie or similar technology, the choice will be presented through an appropriate cookie banner, settings panel or other consent mechanism.

Where required by applicable law, non-essential technologies will not be activated before the relevant consent is obtained.

Where consent is relied upon, you may withdraw or change that choice using the available Cookie Settings or other method described in this Policy. Withdrawal does not affect processing that was lawful before withdrawal.

India’s digital personal-data framework is being brought into force in phases. FAB COMM intends this Policy and its consent controls to operate consistently with applicable provisions of the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 as and when they apply, together with other applicable law.

4. Types of Cookies We May Use

4.1 Strictly necessary cookies

These cookies support functions that are necessary for the Website or a service you request. Examples include secure sessions, load balancing, fraud prevention, order/cart continuity, authentication, form security, and remembering your cookie choices. Blocking these cookies in your browser may cause parts of the Website to stop working correctly.

4.2 Functional and preference cookies

These cookies may remember optional choices such as preferred language, display settings, selected service area, or interface preferences. If disabled, some personalised features may not remember your choices between visits.

4.3 Analytics and performance cookies

If FAB COMM enables analytics, these technologies may help us understand aggregate Website usage, page performance, navigation patterns, device/browser characteristics, error events and service reliability. We use this information to improve usability, content and technical performance. Where consent is required, these tools will be activated only after consent.

4.4 Advertising and marketing cookies

If FAB COMM runs digital advertising or remarketing campaigns, advertising technologies may be used to measure campaign performance, understand whether an advertisement led to a visit or order, limit repeated ads, or create audiences. These technologies can involve third-party providers and may recognise a browser across websites. FAB COMM will not enable such technologies without observing applicable transparency and consent requirements.

5. First-Party and Third-Party Cookies

First-party cookies are set by or for FAB COMM on a FAB COMM web domain. Third-party cookies are set by another provider whose technology is embedded in or used with the Website.

Third-party technologies may be associated with services such as payment processing, fraud prevention, maps, customer support/chat, content delivery, analytics, communications, or advertising. A third party may process information under its own privacy terms in addition to acting as a service provider to FAB COMM.

Accuracy safeguard: The presence of a provider in this section does not mean that FAB COMM currently uses every type of third-party technology. The live Cookie Settings / cookie register should reflect the tools that are actually active on the Website.

6. Payment and Transaction Technologies

When you proceed to an online payment or use a third-party checkout, the payment provider may use its own cookies or security technologies to authenticate the transaction, prevent fraud, remember a payment session or comply with legal obligations. FAB COMM does not control cookies placed directly on a third-party payment domain. Please review the relevant provider’s privacy or cookie information where applicable.

FAB COMM does not use cookies to store complete card numbers, CVV values or UPI PINs. Payment credentials should be handled by the relevant regulated payment or banking channel.

7. Local Storage and Similar Browser Storage

FAB COMM may use local storage or session storage for limited operational purposes, such as retaining a selected service location, order-flow state, temporary interface settings, or whether a notice has already been displayed. Local storage can remain on a device longer than a browser session until it expires or is cleared, depending on how it is configured.

You can usually clear local storage through your browser’s site-data controls. Removing it may reset saved preferences or interrupt an unfinished booking session.

8. Information That Cookies May Collect

Depending on the category and the technologies enabled, cookies or similar tools may process information such as:

Cookie or device identifier, session token, consent preference or browser-generated identifier.

Approximate technical location derived from IP address, such as city or region, where relevant to security or service availability; precise GPS location is not collected through ordinary cookies unless separately requested and permitted.

IP address, browser type, device type, operating system, language and technical settings.

Pages viewed, buttons or links used, referral source, timestamps, session duration, errors and performance events.

Order-flow or cart state and other information needed to continue a transaction.

Campaign or attribution information if optional marketing technologies are enabled.

We do not intentionally use cookies to collect sensitive personal information that is unnecessary for Website operation. If a feature requires additional personal data, we will provide appropriate notice through the relevant form or privacy notice.

9. How We Use Cookie Information

Operate, secure and maintain the Website and booking experience.

Maintain sessions and prevent misuse, fraud, abuse or unauthorised activity.

Remember privacy choices and user preferences.

Complete or support service bookings, checkout and customer-support interactions.

Diagnose errors, measure reliability and improve Website design and performance.

Measure marketing effectiveness or provide relevant advertising only if such tools are enabled and permitted.

Comply with legal obligations, enforce our terms, protect rights and resolve disputes where necessary.

10. Cookie Consent and Preference Management

Where FAB COMM provides a cookie banner or Cookie Settings panel, you may be able to accept or reject categories of non-essential cookies and change your choices later. Strictly necessary cookies may remain active because they are needed for requested functionality, security or to remember your privacy choice.

Where consent is the basis for optional processing, FAB COMM will seek a clear affirmative choice and will not treat inactivity, silence or a pre-selected optional setting as consent where applicable law requires affirmative consent.

If you withdraw consent, FAB COMM will stop using the affected non-essential technologies for future activity on that browser or device as reasonably practicable. Previously stored third-party cookies may need to be deleted through browser or provider controls in addition to changing FAB COMM settings.

11. How to Control or Delete Cookies

You can manage cookies in one or more of the following ways:

Use FAB COMM Cookie Settings, where available, to change non-essential cookie choices.

Use your browser settings to block, allow or delete cookies for all sites or selected sites.

Use private/incognito browsing to reduce storage between browsing sessions, subject to the browser’s behaviour.

Clear site data, local storage and cached information through your browser settings.

Use device-level privacy controls or recognised provider opt-out mechanisms where relevant.

Browser menus change over time, so please use the current help documentation provided by your browser. Blocking all cookies can affect login, checkout, saved preferences, forms and other Website functions.

12. Browser Privacy Signals and “Do Not Track”

Some browsers or extensions send privacy signals such as “Do Not Track” or similar preference signals. Industry treatment of these signals is not uniform. FAB COMM will honour signals where required by applicable law or where our consent-management technology supports them. Otherwise, the most reliable way to control optional FAB COMM cookies is through our Cookie Settings and your browser controls.

13. Cookie Duration and Retention

Session cookies generally expire when the browser session ends. Persistent cookies remain for a defined period or until deleted. We aim to configure retention periods that are proportionate to the purpose.

The exact duration can vary by Website release, browser behaviour and third-party provider settings. Where a live cookie register or Cookie Settings panel is available, it should be treated as the current source for cookie-specific duration information.

14. Representative Cookie Register

The table below describes the cookie types FAB COMM may use. It is intentionally technology-neutral so that the Policy does not inaccurately claim that a particular analytics or advertising vendor is active when it is not. The production Website should keep its live cookie register aligned with the technologies actually deployed.

Technology / category

Purpose

Party

Typical duration

Consent treatment

Session / security

Secure session, booking flow, form security, fraud prevention.

FAB COMM / infrastructure provider

Session to short-term

Strictly necessary

Cookie-consent preference

Remember whether and how you made a cookie choice.

FAB COMM / consent tool

Usually several months, subject to configuration

Strictly necessary

Functional preference

Remember optional UI, language or location preferences.

FAB COMM

Session to several months

Optional / as applicable

Analytics identifier - if enabled

Measure Website usage, errors and performance.

FAB COMM and/or analytics provider

Vendor/configuration dependent

Consent where required

Advertising / attribution - if enabled

Campaign measurement, attribution or remarketing.

Advertising provider

Vendor/configuration dependent

Consent where required

Payment / fraud technology

Secure checkout and transaction risk controls on payment flow.

Payment/security provider

Provider dependent

As required for payment/security or provider consent

15. Sharing and Service Providers

FAB COMM may allow trusted service providers to process cookie-related information when needed to host, secure, operate, analyse or support the Website, communications or transactions. We expect providers acting on our behalf to handle information only for authorised purposes and subject to appropriate contractual or legal safeguards.

FAB COMM does not sell personal data obtained through cookies as part of its ordinary business model. If our practices materially change, we will update the relevant notices and take any steps required by law before the change applies.

16. International or Cross-Border Processing

Some technology providers may operate infrastructure or support teams outside India. Where cookie-related personal data is processed across borders, FAB COMM will take reasonable steps to use providers and arrangements consistent with applicable data-protection requirements, including any restrictions that may apply from time to time.

17. Security

FAB COMM uses reasonable administrative, technical and organisational measures designed to protect information handled through the Website against unauthorised access, alteration, disclosure or loss. However, no internet transmission, browser storage or online system can be guaranteed to be completely secure.

You should keep your browser and device updated, use trusted networks, avoid sharing one-time passwords or payment credentials, and sign out of shared devices where applicable.

18. Children’s Privacy

FAB COMM laundry services and Website are intended for customers who can validly use the service or act through a responsible adult. We do not intentionally use advertising cookies to profile children. Where applicable law requires parental consent or additional safeguards for processing a child’s personal data, FAB COMM will apply those requirements to relevant features.

19. Links, Embedded Content and Social Features

The Website may contain links or optional embedded features supplied by third parties, such as maps, videos, social-media buttons, chat tools or payment services. Loading or interacting with such content may allow the third party to place or read cookies depending on the integration and your choices. Third-party handling is also governed by that provider’s own privacy practices.

20. Relationship With Our Privacy Policy

This Cookie Policy focuses on browser and device technologies. The FAB COMM Privacy Policy contains broader information about personal data we may collect when you create a booking, request pickup or delivery, contact support, make a payment, participate in a promotion, or otherwise interact with FAB COMM. If there is an inconsistency, the more specific notice for the relevant processing activity will apply, subject to applicable law.

21. Changes to This Cookie Policy

We may update this Policy when our Website, technology providers, legal requirements or business practices change. We will post the updated version with a revised effective or last-updated date. If a change materially affects how optional cookies or personal data are used, we will provide additional notice or request a new choice where required by law.

A material change to an optional purpose will not automatically convert an earlier consent into consent for the new purpose where fresh consent is legally required.

22. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, please contact FAB COMM using the details below:

Organisation

FAB COMM

Privacy / Grievance Contact

[Insert name or designation]

Email

[Insert official privacy/support email]

Phone / WhatsApp

[Insert official number]

Business Address

[Insert registered / principal business address]

23. Publication and Compliance Note

This Policy is drafted for FAB COMM’s current website/privacy framework and is designed to be understandable to customers while allowing the Website’s technology stack to evolve. For legal accuracy, FAB COMM should ensure that its developer or website administrator periodically scans the production Website and confirms that the cookie banner, Cookie Settings, live cookie register, Privacy Policy and this Cookie Policy all match the cookies, SDKs, pixels and third-party integrations actually deployed.

FAB COMM should also review this Policy whenever a new analytics tool, advertising pixel, social-media plug-in, chat widget, payment integration, consent-management platform or similar technology is added or materially changed.

FAB COMM privacy commitment: We aim to keep our cookie practices transparent, proportionate and aligned with the choices communicated to customers. Optional tracking should never be hidden behind the core laundry-service experience.